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Sales & Refund

 

Sales and Refund Policy – Earher AI

Effective Date: 11 June 2025

Welcome to Earher AI (www.EarherAi.com). Please read our Sales and Refund Policy carefully before purchasing or subscribing to any AI tools, software, or services we provide. By making a purchase on our platform, you agree to the terms outlined below.

1. Sales Policy

a. Products and Services

Earher AI provides digital tools and services powered by artificial intelligence, including but not limited to:

  • SaaS-based AI tools

  • API subscriptions

  • Custom AI solutions

  • One-time downloadable software

  • Professional support and consulting

b. Pricing and Billing

  • All prices are listed in USD (or your local currency where applicable) and are subject to change without prior notice.

  • For subscription services, you will be billed on a recurring basis (monthly, quarterly, or annually) unless canceled.

  • Invoices are generated automatically and sent via email.

c. Payment Methods

We accept the following forms of payment:

  • Credit/Debit Cards

  • PayPal

  • UPI/Bank Transfer (for Indian users)

  • Stripe and other supported payment gateways

2. Refund Policy

a. Digital Nature of Products

Due to the digital and non-tangible nature of our AI tools and services, all sales are considered final. However, we are committed to customer satisfaction and offer the following refund conditions:

b. Refund Eligibility

A refund may be considered under these conditions:

  • Technical issues: If the product does not function as described and our support team cannot resolve the issue within 7 business days.

  • Duplicate payment: Accidental double charges will be fully refunded upon request.

  • Non-delivery: If you did not receive access to the purchased product or service within 48 hours of purchase and did not receive support, you may be eligible for a refund.

c. Non-Refundable Items

  • Customized AI solutions or consulting services once work has commenced.

  • Services delivered fully or partially.

  • Subscriptions beyond 7 days of activation.

d. Refund Request Process

To request a refund, contact us at:
📧 Refund@EarherAi.com
Include your full name, order ID, reason for the request, and any relevant screenshots or error messages.

Refund requests are typically reviewed within 5-7 business days.

3. Subscription Cancellations

You may cancel your subscription at any time via your account dashboard or by contacting support@EarherAi.com  Cancellations will take effect at the end of your current billing cycle. No partial refunds will be issued for unused subscription time.

4. Modifications to This Policy

Earher AI reserves the right to modify this Sales and Refund Policy at any time. Changes will be posted on this page and are effective immediately upon publication. It is your responsibility to review this page periodically.

5. Contact

If you have any questions regarding this policy, please contact:
Earher AI – Customer Support
📧 Email: Support@EarherAi.com
🌐 Website: www.EarherAi.com